Maximize Customer Satisfaction With Digital Customer Experience
Customer experience [CX] is driving the current business world, with 77% of brands considering it a significant differentiator. Furthermore, recent market analysis reveals that the CX Management industry has surpassed USD 8.79 billion in 2021 and is projected to exhibit a compound annual growth rate of 18.1% from 2022 to…
Demystifying the SEBI Mandate for BRSR Reporting in India’s Top 1000 Listed Companies
In today’s corporate world, sustainability has become a crucial priority. As investor mindsets shift, businesses must prioritize sustainability growth and create wealth. Therefore, companies are expected to display ethical and moral responsibility towards society. ESG reporting involves disclosing a company’s data related to its operations in three key areas: environmental,…