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Business Process Services

Reimagining business processes for a digital world

In today’s volatile business scenario and increasing proliferation of disruptive technologies, the need of the hour is to do more with less and manage processes to enhance enterprise outcomes and agility. To improve productivity, deliver operational efficiency and reduce time-to-market, organizations are embarking on next-gen process management.
As the second-largest CLM and BPM player in India’s domestic market, we ensure superior customer experience by continually simplifying business processes and creating sustainable value for all stakeholders. Our solutions help you scale the BPM and Shared Service Center maturity curve for automation, standardization and centralization.

Conneqt Business Solutions specializes in enriching clients’ conversations with end customers. As a focused service provider, we have created an organization in tune with customer lifecycles across industries – a factor that helps us bring agility and insight to engagements. 

Client Stories

Hear from some of the top global companies about experiencing success with Conneqt!

Telecom, Media & Entertainment

Our CLM services enabled the most preferred DTH service provider in India to achieve 33% new acquisitions and >17% recovery revenue

Automobile & Manufacturing

We helped streamline the Accounts Payable process for a global auto-manufacturing leader.

Insurance

Our end-to-end tech-enabled collections platform enhanced collection proficiency by 13%.

Banking

Enabled end-to-end onboarding to retire solutions, for India’s leading financial services provider.

Retail & E-commerce

We have built exceptional digital customer experiences for the fifth largest integrated watch manufacturer in the world through Customer-Service-in-a-Box offering.

Real Estate

As an industry, the Real Estate sector is particularly susceptible to changes in the exceptionally vulnerable to market fluctuations

Why Conneqt

Decades of experience and expertise to help you transform your business

Customer Experience

Our wide delivery footprint, multilingual capabilities and proven expertise across industries make us the go-to service provider for enterprises seeking business transformation.

Omni-Channel Expertise

We ensure a consistent brand experience by connecting with customers through multiple modes (voice, IVR, web, email, video and voice chat, SMS, social media, self-service kiosks, agency and snail mail).

Business Outcome Focused

We are dedicated to growing revenues, enhancing the overall experience and enabling efficiency that resonates strongly with clients.

Presence and Personalization

Our wide delivery footprint, multilingual capabilities and proven expertise across industries make us the go-to service provider for enterprises seeking business transformation.

Our Partner