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Digital Engineering

Deliver a consistently delightful customer experience through the customer journey

In order to ensure seamless customer experience in enterprise business interactions in a Digital transformation scenario, a set of dynamic and adaptive customer experience technologies play a vital part. At Conneqt, we are nurturing all these technology centers of excellence under Digital Engineering umbrella services. Conneqt’s Customer Experience Services reconstruct the customer journey through the business process context ensuring optimized customer experiences.

We use design thinking paradigms to reimagine personalized service journeys. Our large team of CX specialists are skilled to deliver cutting-edge omnichannel customer experiences using various technology platforms viz., industry leading portal and content management platforms , Fullstack technologies and hybrid mobile platforms .

Client Stories

Hear from some of the top global companies about experiencing success with Conneqt!

Banking

Revolutionized digital CX for a large nationalized bank in India with next-gen solutions powered by artificial intelligence, machine learning, IPA, & cognitive computing.
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E-commerce

Partnered with the fastest-growing government e-commerce website in India to deliver exceptional CX &enabling a chat helpdesk with zero waiting time.
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Finance

Provided an integrated end-to-end supply chain model for field operation services, master franchise management, skip tracing services with centralised operations for a British multinational bank and financial services company.
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Banking

Enabled end-to-end onboarding to retire solutions, for India’s leading financial services provider.
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Retail & E-commerce

We have built exceptional digital customer experiences for the fifth largest integrated watch manufacturer in the world through Customer-Service-in-a-Box offering.
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Automobile & Manufacturing

We helped streamline the Accounts Payable process for a global auto-manufacturing leader.
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Why Conneqt

Decades of experience and expertise to help you transform your business

We value your time

Fast ROI with reduced time to go live with predictable and controlled low costs and complexity.
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A fine blend

Capability to implement projects with our proven structured methodology, templated targeted data migrations and plug-and-play enhancements, backed by domain and technology excellence.
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Dedicated CX practice

Our dedicated Customer Experience (CX) practice acts as a catalyst in project delivery by providing implementation support, best practices, frameworks, and training support, as and when required.
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360-degree offerings

360-degree digital transformation offerings across Customer Experience (CX), Customer Engagement (CE) and Operational Excellence (OE) ensure seamless customer experience across industries.
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Greater safety on IT investments

Our maintenance and upgrade services protect customer investments on CX product platforms, helping CXOs optimize IT investments.
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