IT Services

Enabling organizations

to leverage the IT landscape

We collaborate with our clients to map their needs,
develop customized IT offerings and help them
stay on top of the rapidly-changing world of IT.

 

IT Services

With growing automation and usage of IT products & services across the enterprise – and among customers – the IT function is being acknowledged as one that is strategically relevant to the organization’s future. The pace and extent of changes sweeping across the IT landscape necessitate greater focus on staying in touch with changing trends, and adapting to them. Bringing on board an IT services provider enables process optimization and increase in efficiency, liberation of capital and internal resources for strategic IT, and greater cost control.

We have internally trained and qualified IT staff that caters to application development for client requirements, call center configurations, CRM and facilities management services. We use well-tested technology to provide robust and scalable applications, with one of the lowest design-to-deploy times in this industry, enabling rapid application development.

Uniform training of the IT staff has resulted in a team that is aligned 100% with the goals of the organization, as well as with quality standards and zero-error tolerance – a distinguishing feature of our performance. Technology is leveraged to reduce turnaround times and improve productivity using innovative solutions and the highest level of configuration via parameterization. Usage of workflows throughout applications extends an additional level of flexibility when configuring the business environment.

 

Customized Application Development Services

  • Custom application development
  • Application assessment
  • Legacy application modernization
  • Enterprise application integration
  • Mobile application development
  • Web/portal/content management systems development
  • Customizing collaboration workflows on our platform to make processes efficient

Platform-Based Services

Managed IT Services

  • Technology and industry-focused advisories and centers of excellence (COEs)
  • Engagement management and governance
  • All HR-related tasks/activities pertaining to the team
  • Resource capacity planning
  • Resource selection, customized on-boarding and training programs
  • Knowledge management
  • Documentation of in-scope work processes
  • Performance reporting, benchmarking and communication management
  • Scaling resources up or down seamlessly
  • Transition planning and execution
  • QA of deliverables
  • Process improvement consulting and implementation
  • Development of road map with baseline metrics

QA & Testing Services

  • Managed testing support – multi-location
  • Performance testing
  • Consulting services

Contextual Collaboration as a Service (CCaaS) for Managing Business Ecosystems

  • Collaboration information management
  • Knowledge management
  • Workflow management
  • Process automation
  • Real time interaction
  • Intuitive interface
  • Alerts & notifications
  • Integrated MIS
  • Quick ROI
 
 
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