Business Process Consulting and Re-engineering

“Rapid re-engineering with zero technology investment”

At Conneqt, we take a critical look at core processes to spot the areas that need improvement and embed emerging technologies to improve the business holistically.

Industry Overview

  • Business process re-engineering (BPR) is re-thinking, restructuring & redesigning processes to reduce costs, improve quality, speed & service.
  • It helps identify gaps in your organization processes, seeks to enhance them by incorporating technology & automation to give your business an edge.

Business Pain Points

  • Deliver tasks in expected timelines
  • Existing processes not in line with business goals
  • Restructuring & redesign required in business process

Conneqt’s Solution Offering

Assess business process maturity, identify process improvement opportunities & Improve operations efficiency (30% from baseline)

  • Optimise the HC involved in KPI reporting & Analytics
  • Assess the reports & standardize the Metrics & Measurement system
  • Self-service capability through Natural Language Processing (NLP) Bots

Transform the business through BPR Digital Excellence assisted with Rapid Deployment (RAD) & improve operational efficiency by 30%

Digitally transform processes to:

  • Reduce operational costs & TAT
  • Achieve error-free transactions
  • Nil regulatory breaches & customer complaints


  • Process Analysis – VSM
  • ECRA (Eliminate, Combine, Reduce & Automate) Analysis
  • Process Analysis – VSM
  • ECRA Analysis
  • Process Analysis – VSM
  • ECRA Analysis


  • 10% to 30% reduction in operational costs
  • 20 to 30% TAT reduction
  • Reduction in cost to serve by 20-30%
  • Revenue growth of 10-20%
  • Operational efficiency improvement over 20%
  • NIL regulatory breeches.
  • 10% to 30% reduction in operational costs
  • 20 to 30% TAT reduction
  • Nil regulatory breaches & customer complaints
  • 30% to 50% reduction in operational costs
  • Error-free transactions
  • Over 50% reduction in TAT

Value Proposition

  • Implementation consulting with handholding for business benefit realization
  • Process Optimization, before investment in Technology
  • Specialist in maximizing ROI on the investments already made on Technology




A global leader in Health and Fitness space based out of California, honor’s Conneqt with the prestigious “Annual Partner Excellence Award”

Annual Partner Excellence Award
, Beachbody @ California

Looking to win customer experience game ?