Bringing Fresh Perspective to Transform Public Sector
Government runs better with the right mix of technology and a client-centred partner. Whether it is supporting their staff, automating processes or delivering better services to citizens, we help you bring the government sector services to life, efficiently and affordably, by harnessing the disruptive power of next-gen technologies.

Sector Offerings

  • Front & Back Office Services :Omni-Channel Customer Interaction Services (Voice, Email, Chat, Social Media, Video), Middle and Back office, Digital Marketing Services, Surveys and VOC, BI & Analytics
  • Fulfilment Services :Agency based Sales and Services, Field Collections & Reconciliations, Field Investigations & Validations, Ecosystem Management

Conneqt Advantage

We, at Conneqt Business Solutions Ltd., enable public bodies to be more agile and transform at scale, by optimizing and modernizing their core processes and systems via cutting-edge technologies such as automation and artificial intelligence. We combine insights and fresh thinking to help you deliver the best customer and citizen experience. We enable you to stay ahead of the competition by enabling you to turn new ideas into reality and improve outcomes for all those you serve.

Wealth of Expertise and Process Knowledge

We leverage our deep domain and process experience of working closely with the Government clients to deliver measurable business outcomes across customer experience, service assurance, and accelerated transition.

Industry Recognition

We been recognized for our proficiency in delivering outstanding services through analytics, transformation, and technology using innovative models across the government vertical.

Superior Delivery Capabilities

Our robust delivery capabilities span across customer life cycle management, business process management, shared services, and digital services with an experienced team of FTEs.

Implement Best Practices

We utilize our cross-industry capabilities and benchmarks adapted for the public sector from over 15 years’ experience in serving over 120+ clients across different industries to ensure on-time, on-budget process execution.

Industry Insights

Looking to win customer experience game ?