The education sector is at a decisive phase. Decline in revenues and soaring administrative costs are forcing companies to explore new avenues of growth and development. The popularity of online program is also reflecting a restraining impact on many established organizations. A few have embraced digital and analytic driven methods to modify their administrative processes. Some have evolved the idea of shared services models. Others have begun to assess their delivery models. Many are looking at third-party solution providers that can offer cost competence.
At Conneqt, we integrate our successful Business Process Management (BPM) experience, technology and domain expertise to accommodate educational institutions looking to evolve in the new world order. Our solutions enables institutions to focus on their core area of business supported by analytical capabilities accomplish a gamut of operations in Human Resources (HR), Finance and Accounting (F&A) and Administration. This enables institutions to provide better services to their customers.
- Admissions Helpdesk
- General Enquiries
- Application and Selection
- Global Sales Office
- Visa and Travel Helpdesk
- Social Media and Market Sentiments
- Program and Course Management
- Research Assistance
- Library Management
- Teaching and Learning Support Systems
- Assignments and Examinations
- Distance / Online Learning Support
- Human Resources
- Learning and Development
- Labs and Materials Management
- Fees and Payroll helpdesk
- Finance and Accounting
- IT help desk support
- Background Verification
- Application Management
- Student On boarding
- Hostel/Dormitory and Logistics Helpdesk
- Student Retention Desk
- Student Database Management
- Attendance Management
- Performance management
- Course Subscriptions
- Clubs and Communities’ Management
- Mailroom Services
- Advertising and Marketing
- Surveys and Campaigns
- Grants and Aid management
We have a large pool of domain experts who understand the subtlety of the education sector. Our collaborations with leading institutions has uniquely positioned us to work in any operational area of the industry. From pre-enrolment to alumni support, our experts render best practices catering to the changing trends thus strengthening the growth and development of the institutions we collaborate with.
Our BPM solutions orient people, process and technology logically for superior business outcomes. We work with our customers understanding their areas of interest or issues to deliver targeted solutions. Our partnerships have assisted and guided educational institutions to excel their performance. The scope of our integrated campus management solution extends services from basic admissions to alumni support.
Our extensive research and exploration of the education sector has enabled us to build solutions and manage services in content management and marketing .F&A, contact centre, HR and helpdesk has made accounts payables and receivables feasible for organizations counting on the progress of student relationship management. Website support, digital campaigns, and our other offerings tackle effectively and efficiently the multitude challenges in the education industry.
Centre of Excellence
We establish and implement transformation solutions through our Centre of Excellence (CoE). Using analytics, we have improved class occupancy, delivered superior competitive campus services and driven effective cost savings. Conneqt has experience in exploring, designing, setting up and running shared services centres under various partnership and pricing models. We work hand in hand with our customers to design the current relevant solution and ensure continuous improvements in the processes. We render services across the globe through multiple innovative sourcing options such as offshore, near shore and onshore.