Businesses increasingly realize that they need to align the efforts of their sales, marketing, customer service, and help desk teams. When each team is working in a different system and data is stored in silos, each team has a different perspective of who each customer is.
Integrating those various systems so all teams can work off one source of data truth will help align how each team views each customer. It will also improve collaboration and help you deliver a consistent customer experience in which everyone speaks to customers in the same way, from the same perspective.
Conneqt’s Marketing CRM helps improve your customers’ journey by generating multi-channel marketing campaigns and nurturing sales-ready leads to foster leads, enable better decisions, and adapt quickly.
The Sales CRM empowers the sellers to drive personal engagement with customers. It enables our clients to understand customer needs better, engage more effectively and win more deals. The embedded insights enable to sell smarter, improve productivity, foster relationships, and accelerate sales performance.
The Service CRM helps deliver effortless service through any channel. The CRM drives intelligent service and support across multiple channels and can work with your existing systems. It empowers agents to ensure accurate and quick resolution each time.
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