Tata BSS has long-running engagements with clients across industries. Over time, we have
continually added value to our client’s businesses through a combination of our business process
consultancy approach, proactive process improvement and business excellence initiatives.
We adhere to the TBEM model, leverage the framework to add greater value to client engagements, and create trust-based relationships that endure.
The Tata Business Excellence Model – or TBEM – lays down several important aspects pertaining to client engagement: