Role and Responsibilities
Very good understanding of Digital Technologies and how they can transform the business
Analyses business requirements and creates software design for at least one major sub-system.
Understands the client projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation.
Understand the client requirement by studying the business process and SOP documents.
Evaluate processes and provide recommendations for automation enhancements.
Support full lifecycle implementation of the Digital / RPA / BI project including Analysis, documentation, User manual creation training and Post implementation support.
Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies.
Preparing business cases, feasibility studies, Functional specifications and requirements statements.
Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures.
Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management.
Partner with our customers to identify the best standard or customized solution covering RPA, Analytics and complex solutions that meets their requirements in terms of Digital strategy
Publish white papers, Collaterals, reference material individually/in collaboration with Leaders.
Prepare RFI/ RFP responses, sales collateral such as capability decks, proposal templates, case studies, standardizing application demos individually/in collaboration with other teams
Pre-Sales support will involve the following activities to be performed by an individual :
Demo the solution
Highlight capabilities of the solution
Discuss the technical details of the solution
Engage with client throughout the pre-sales process
Skills and Experience
Experience working IT engagements with RPA tools, Data Analytics and related Tools to deploy end to end solution
3+ years of work experience in Business Analyst – Presales / Business Development role in any reputed Information Technology company.
3+ years of experience Domain e.g. in Insurance domain. Knowledge about complete Insurance value chain i.e. Submission, Quotes, Policy Bound, Policy Administration, Claims, Billing, and Reinsurance.
Management / Engineering Graduate with required exp