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Making it happen,

in many different ways

From end-to-end CLM support to omni-channel expertise to outcome-based solutions, Conneqt Business Solutions takes ownership for client goals at each step, and is widely acknowledged for it.

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Value Proposition

Conneqt Business Solutions is a focused CLM service provider. Since 2004, we have served clients from industries such as Telecom & Media, Banking, Financial Services & Insurance, Automotive & Manufacturing, Retail & e-tail, Government, Real Estate, Travel and Hospitality.

 
 

Across engagements, clients acknowledge the value we bring to their business:

  • End-to-end CLM: We support clients across the customer lifecycle (target - acquire - onboard - serve - grow - retain)
  • Program management: We take ownership at all stages of the engagement (design - development - deployment - delivery - insights)
  • Omni-channel expertise: We connect with customers through multiple modes (voice, IVR, web, email, video and voice chat, SMS, social media, self-service kiosks, agency and snail mail), while ensuring a consistent brand experience
  • Presence and personalization: Our wide delivery footprint, multilingual capabilities and proven expertise across industries and offerings makes us the go-to service provider for medium and large enterprises seeking business transformation
  • Business outcome-focused: Our committed outcomes of growing revenues, enhancing experience and enabling efficiency resonate strongly with clients
  • Our values and heritage: Business, to us, is not the end, but merely the means to achieve a larger goal. Our affirmative action program positively impacts thousands of lives, while offering clients significant benefits. Our values, thus, play a key role in shaping the organization, our culture, and most importantly, the value that clients draw from their engagement with us
 
 
 
© 2018 Conneqt Business Solutions Limited.
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