Making it happen,

in many different ways

From end-to-end CLM support to omni-channel expertise 
to outcome-based solutions, Tata BSS takes ownership for 
client goals at each step, and is widely acknowledged for it.

 

Corporate Social Responsibility (CSR) Policy

As an integral part of our commitment to Good Corporate Citizenship, we at TATA Business Support Services Limited believe in actively assisting in the improvement of the quality of life of the people in the communities, giving preference to local areas around our business operations. We shall continue to relentlessly strive in our endeavor of nation-building, sustainable development, accelerated inclusive growth and social equity.We shall strategically integrate the shouldering of our Social Responsibility with our pursuit of Business Excellence. Towards achieving long-term stakeholder value creation, TATA Business Support Services Limited shall always continue to respect the interests of and be responsive towards its key stakeholders – the communities, especially those from socially and economically backward groups, the underprivileged and marginalized; mainly the Scheduled Castes and Scheduled Tribes, and the society at large.

In our CSR journey towards achieving human development and excellence, we shall endeavor to align with TATA Group CSR and Affirmative Action (AA) agenda, in line with Schedule VII of The Companies Act, 2013 as recommended by the CSR Committee of the Board and approved by the Board from time to time.

In order to leverage the demographic dividend of our country, Company’s CSR efforts shall focus on Education, Employability & Employment, Entrepreurship & Environment interventions for relevant target groups, giving preference to needy and deserving communities inhabiting urban India.

The corpus to be spent by TATA Business Support Services Limited on CSR shall include atleast 2% of the average net profits of its India Operations for preceding three financial years. Any surplus arising out of the CSR projects or programs or activities shall not form part of business profits of the company. CSR Policy implementation shall be periodically reviewed and monitored by a three tiered Governance Structure comprising of i) Tier I – CSR Committee of the Board, ii) Tier II – CSR Steering Committee and iii) CSR Team comprising of Corporate Office, Operations and Finance Office.

We shall continue to nurture a vibrant culture of volunteering in our aspiration to leverage our core competencies and managerial, technological capabilities for CSR. We shall strive to bring innovation to our CSR initiatives and optimize their effectiveness while seeking to create a measurable impact of our CSR activities.

 
 
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