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Our Value Proposition

Growing Revenues

Organizations across the globe are shifting to digital technology to produce better business outcomes. Conneqt provides a reliable platform for customers to grow revenues by increasing the customer base by deploying digital solutions at scale.

Enabling Efficiencies

Through our best-in class services, we lead customers on their digital transformation journeys, multiply their capabilities, and empower them with our innovative methodology to drive process efficiencies.

Enhance Experience

Conneqt employs the efficient skilled team and newest technologies to provide excellent customer journeys that deliver best of both words i.e. exceptional customer experience as well as enhanced business growth.

Unlocking Business Value

We leverage original and robust TBEM (Tata Business Excellence Model), process reengineering, automation, ongoing productivity improvements and next-generation technology platforms.

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Industries We Serve

Success Stories

Transforming Customer Experience Through Phygital

How Conneqt partnered with the fastest growing e-commerce website in India to deliver exceptional customer experience and set an industry benchmark in achieving the lowest average response time of 4.14 minutes

Re-imagining Tourism Through Next-gen Solutions

How Conneqt helped the apex body of GoI that looks after the development & promotion of tourism in India provide outstanding customer satisfaction with AL of 99%, 24X7 support with Chatbot, SMS and WhatsApp Solution

Driving Intelligent Data-driven Debt Collection

How Conneqt helped a leading in-house financing company for a major automobile manufacturing company in India deliver superior agent performance and enhanced monthly collections by 28% by deploying specially designed methodology to optimize their end-to-end debt collection process.

Our expertise is your gain

Conneqt Business Solutions is a top 2 CLM and BPM player in India’s domestic market delivering unparalleled customer experience, in line with its motto – Let’s Simplify. Nelson Hall had ranked Conneqt amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East. Our employees strive to help our customers deliver world class service quality, enabled by leading digital capabilities and productivity. The company’s value proposition includes growing revenues, enabling process efficiencies and enhancing experience. Conneqt’s Digital service capabilities handhold customers in their digital transformation journey

28%

Compound Annual Growth Rate Since Year 2004

Top 3

Industry Analysts covering CBSL (Gartner, Nelson, Hail, D&B)

29,000 +

Employees across all geographic locations

120+

Customers Served In India, Asia, North America & UK

80%

Clients have rated ConneQt as the top 5 BPM & CLM Organization

40+

Clients for more than 10 years & 20 clients more than 14 years

24+

Languages both Indian & Global

500 Mn+

Customer connects every year

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Compliance Certificates

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