ConneqtCorpConneqtCorpConneqtCorp

Robotic Process Automation

Engage customers in a compelling & consistent way

In this digital era, organizations need business agility and better customer engagement to differentiate their services. Conneqt’s Robotic Process Automation offerings enable organizations to build deeper customer relationships by streamlining customer engagement across channels. It empowers business agility by automating processes at a large scale with Robotic Process Automation platforms.

Through our RPA offerings, we enable operational efficiency, agility and rapid transformation for businesses to scale across verticals. Our dedicated team of experienced architects, leads and certified consultants in leading RPA platforms ensures that we are delivering on-time quality solutions backed by industry standards, methodologies and best practices.

Case Studeis

Offerings

Strategy RPA Infrastructure Execution – Automation Operating Model (AOM) Managed Services – BAU Operations
  • Define mission, vision, goals and objectives
  • Conduct proof of concept with partners
  • Begin organization design (e.g. Lab /CoE)
  • Create awareness, educate and promote  RPA capabilities within the organization
  • Develop a target operating model
  • Train resources
  • Define technical requirements
  • Build technical infrastructure
  • Develop governance model: policies, procedures,  SDLC, feasibility and ROI analysis
  • Execute process identification,  evaluation, prioritization and feasibility review to choose processes
  • Execute pilots and measure results
  • Design, build, test and implement bots
  • Monitor bots’ productivity, analysis and exceptions
  • Ongoing governance and change management
  • Determine required changes in training, processes,  tools, templates & methodologies
  • Maintenance & updating of bots as necessary

Testimonials

testimonail-1

Sr. Manager, Enterprise Quality

Leading Telecom Company
I want to congratulate & appreciate every individual involved in the enterprise audit. We are seeing amazing focus by every lead, and during last quarter we were able to get some valuable inputs towards improving customer experience. For the last 12 months, the entire team has shown tremendous dedication in streamlining a lot of persistent issues while we strengthen our quality function. Such service builds great working relationships & we truly appreciate your support as a partner.
testimonail-1

Customer Services

Head Leading Telco
Excellent ongoing ICE/CSAT scores, very happy to know Conneqt is performing excellently in one of the KPIs. Please keep up the good work!! We are very much in striking distance of 80% ICE in MnG and Gujarat circles as well.

Why Conneqt?

Global presence Domain expertise Technology expertise Delivery excellence

We are a global digital IT services company and specialize in delivering complex technology solutions across domains.

Deep domain understanding of various verticals

The team has extensive experience with professionals in system automation for more than a decade​

Strong proven history of delivery excellence and trusted partner for our clients

Partnership with UiPath

Our goal is to add committed partners, who recognize the explosive growth and value of the RPA market and want to work with a solution provider like UiPath to drive new levels of automation in the market.
Partner support with UiPath in both sales and support efforts and access to technology & certification programs of our professional workforce will leverage their deep domain expertise across industries to bring intelligent automation in the emerging technology landscapes and positively impact their customer experience transformation. This partnership engagement leverage the power of cutting-edge technology, accelerate and simplify the integration of solutions, address different vertical use cases with speed and accuracy.
This collaboration will enable UiPath to expand its reach into the verticals of Conneqt’s focus and Global In-house Centers (GICs). We help clients access industry-leading enterprise automation platforms for enhanced CX/EX transformation, process excellence and operational efficiency through seamless automation. This collaboration will help our customers rapidly achieve enterprise integration and automation at low costs.