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Exceptional Customer Experience: Powered By Digital, Delivered With A Human Touch

We offer tailored Digital CX solutions for an exceptional customer experience that stands out.
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Boost your Customer Acquisition with Superior CX Powered By Digitally Enabled Solutions

Unleash unmatched success in customer acquisition with Conneqt Business. Our cutting-edge, digitally enabled CX solutions revolutionize your strategy, creating exceptional customer experiences, reducing costs, and enhancing overall efficiency. Set new standards for CX excellence, fuel exponential growth, and drive sales to unprecedented heights.

Talent, Tasks, And Technology In Perfect Harmony

Our Digital Customer Lifecycle Transformation BPaaS Services (Powered by Omni ConneQt) is the perfect unification of Talent, Tasks, and Technology in delivering the Next-Generation of best-in-class Customer Experience services.

Cutting-Edge, End-To-End Solutions And Integrated Operations For Retail

We understand “one size doesn’t fit all.” So, after analyzing your business requirements and objective, we provide a tailor-made solution suitable for your unique needs and help you improve business performance and revenue. Ours is a one-stop shop for all your retail solutions and service requirements.

Here are the solutions we offer:

  Borderless Productivity Toolkit Powering Hybrid Workforce.

  • Q-Eminence – Workflow Enabled Quality Management Platform
  • Q-Logo – Learning On The Go (LOGO)
  • Q-Buddy – Virtual Assistant to Human Agents
  • Q-Nudge – Virtual Coach for a distributed workforce with Gamification Built-in
  • Q-PME – Workforce Productivity Monitoring and Enhancement Services
  • Q-Collaborate – Work from Anywhere Governance and collaboration Platform
  • Command Center for Real time Governance, Monitoring and Insightful Actionable Analytics

MarkSocial ConneQts

Store ConneQt

Analytics
Sales ConneQt (VSO – Virtual Sales Organization)
Omni ConneQt – Omnichannel Platform
CRM ConneQt enabled with Digital Lead Management System (LMS)

Q-Converse – Intelligent AI Enabled Conversational Platform available on all Channels such as Voice (Human and Automated aka IVR, Mobile Apps, WhatsApp and Other Social Media.

Whether you just started your retail business, a mid-size brand, or a large enterprise retail chain, we have got you covered! Our solutions and services have something to offer every retail company.

Banking and
Financial Services

Our comprehensive back-office solutions cover account opening, onboarding, transactions, and maintenance. We prioritize effortless interactions and efficient management to streamline your operations.

Insurance

Customer experience [CX] is driving the current business world, with 77% of brands considering it a significant differentiator.

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Fintech

We offer comprehensive end-to-end customer experience services explicitly tailored for fintech companies. With our expertise and advanced technologies, we help fintech businesses deliver exceptional customer experiences that drive growth and loyalty in this rapidly evolving industry.

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Maximize Customer Satisfaction With Digital Customer Experience

Customer experience [CX] is driving the current business world, with 77% of brands considering it a significant differentiator.

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Fueling Your Retail Growth With Data-Driven Insights

Numbers are revolutionizing today’s businesses helping you to make intelligent business decisions faster. We ensure we measure your business performance based on the KPIs set. Our robust Data and Analytics solutions help us drive traffic, leads, and customers.

Unlock The Power of Customer Loyalty With Our Premium Conneqt Plus

Conneqt Plus is an advanced technology-driven, premium CX solution and service offering. It leverages artificial intelligence, data analytics, and automation to personalize interactions, anticipate customer needs, and resolve issues quickly and efficiently.

Elevate Your Business And Transform Customer Experience With Conneqt Lite

Our Conneqt Lite comprises CX services and solutions that are “easy on your pocket” and deliver results in improving the overall customer experience and making it cost-efficient. These solutions may include implementing self-service options, streamlining processes, and utilizing automation tools to reduce manual labor and save on costs. 

Transforming Retail With Our Game-Changing, Customizable, Agile CX Solutions

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Real Results, Real Customers Explore Our CX Success Stories

Conneqt Exceeds Expectations

Domain
Expertise

Data-Driven
Decision-Making

Proven Track
Record

Transformational Solutions