Digital & Technology Solutions

  • We help accelerate your journey to a digital enterprise with industry leading strategy, business and technology consulting services.
  • Our world-class talent and breadth of expertise confidently guides you from strategy to implementation.
  • We address your biggest challenges with the solutions that unlock the potential in all forms of data:
    • Structured
    • Unstructured
    • Internal
    • External
  • We help derive valuable insights leveraging the transformative power of cloud and cognitive technologies that empower you to uncover and capture growth.
  • Our on-premise and cloud enabled CRM solutions empower businesses to offer:
    • Exceptional customer experience
    • Drive customer loyalty
    • Revenue growth.
  • Backed by scalable underlying platforms, we help you deliver holistic customer experience through the convergence of:
    • Digital Omni-channel user experience
    • Insightful data
    • Mobility
    • Cloud
  • Our Field Force Automation Technology, ‘Field Conneqt’ enables the online performance monitoring of our field team.
  • It ensures the right engineer arrives at the right place at the right time to enable a faster and more professional service to customers.
  • Rapid application development at Conneqt, helps companies to gear up for change via new skills, technologies and ways of working.
  • We swiftly prototype and deliver software to enable you to enter new markets and reach new customers.
  • We enable your company to interest, convert, engage, and retain today’s socially active, digitally savvy customers.
  • Our comprehensive SMM services include:
    • Social Media Strategy
    • Social Media ORM solution
    • Social Media Command Center
    • Social Analytics
  • Our social media experts develop and implement effective social media response management strategies using advanced monitoring and analysis tools to uncover opportunities or identify areas for improvement.
  • We enable seamless WhatsApp integration to help your brand cut through the comment clutter and make a significant business impact.
  • Conneqt’s speech analytics solution, SpeechAssist is a comprehensive, automated, analytics-based solution that lets you understand your customer interactions.
  • It extracts and organizes the words, phrases, screen data, conversations, and other information from the customer interactions to assure:
    • Compliance
    • Enhance productivity
    • Score and evaluate agents
    • Identify sales and marketing opportunities.
  • We leverage the blockchain technology across industries to:
    • Automate complex process
    • Streamline business processes
    • Reduce operating costs
    • Improve customer relationships
  • We provide next-gen Cognitive Conversational UI services which includes Chatbots, Voice Bots, Virtual Assistants and Intelligent Automation Bots.
  • Our bots help businesses:
    • Improve response time
    • Reduce costs
    • Grow business
    • Achieve compliance
  • Conneqt enables you to offer personalized experience, visualize, manage and track customer journey with real-time interaction management while providing next-level digital intelligence.
  • We help in driving valuable social engagement and deliver high business value across channels.
  • Conneqt provides end-to-end automation services, backed by our experienced RPA professionals and robust, proven framework.
  • Our RPA delivery approach provides an iterative and accelerated path to success that begins with defined methodology to:
    • Help spot a RPA opportunity
    • Develop an optimal resolution and then
    • Execute the solution.
  • Conneqt’s intelligent and automated solutions powered by Artificial Intelligence and Natural Language Processing (NLP) help businesses:
    • Boost productivity
    • Unlock new possibilities
    • Amplify impact.
  • Conneqt’s Data Science and Analytics solutions help companies maximize:
    • The value of their data
    • Derive valuable insights
    • Build effective plans
    • Respond to customer demands in real-time.
  • Conneqt’s Digital Command Center solution helps in enhancing customer experience while reducing the cost to serve. The solution features:
    • Omni-channel communication
    • Lead nurturing
    • Smart automation
    • Self-service automation
    • Cognitive and AI enabled bots
  • Conneqt’s customized tech enabled third party assurance services bring in more knowledge, accountability and savings to your claims process.
  • We keep you completely up-to-date with customized reports providing real-time access to your claim status.
  • Conneqt is amongst the leading Retiral Benefit System/Central Trust Fund System partner for companies in India.
  • We align your schemes in RBS/CTFS with our digital expertise to enable your company to simplify complex challenges to provide better social security to your employees.
  • Simplify your IT support management with Conneqt’s IT outsourcing and IT service management services that help improve availability, resolve issues quickly and reduce outages.
  • We offer proactive, reactive, offshore and remote support across the IT environment.
  • Conneqt delivers uncompromised quality through complete automation of the testing process.
  • We help organizations to reenergize their core while driving productivity, optimal value and efficiency.
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