Process Excellence Automation
DRIVING PROCESS EXCELLENCE THROUGH INTELLIGENT AUTOMATION FOR WORLD-CLASS PERFORMANCE
How Conneqt adds intelligent automation to your business processes to drive cost savings, reduce risks, save time and empower you to enhance value to customers.
As companies continue their growth trajectory, they rely on their existing processes to reduce costs, improve margins and offer the best possible experience for their customers & employees.
- These processes span across various departments and often need to be done manually.
- To identify inefficiencies, companies must have a complete view of the processes.
They need a partner who can help them streamline the process, automate as many tasks as possible and at the same time be flexible and adaptive to changing business needs.
This is where Conneqt’s Process Excellence Automation Solutions can help.
Business Pain Points
- How to get lengthy statistical data analysis/analytics immediately with alerts and recommendations for next steps?
- How to reduce the probability of Mistakes or errors?
- How to see such analysis/analytics anywhere on any device?
What is Process Excellence Automation?
Process excellence Automation services help digitize and automate business processes as well as decision-making to gain end-to-end visibility into the processes that span across the hybrid or heterogeneous landscape.
- Empowers organizations in creating effective, efficient processes that deliver consistent output with minimal variation & waste.
- It’s a vehicle for continuous improvement that can steer you towards greater customer value and a stronger bottom line.
- It helps remove roadblocks and accelerate results across the organization enabling automation of any rules-driven workflow, with greater flexibility, at lower costs and a faster time to market.
- Automation empowers companies to do more with fewer FTEs and free up the employee to focus their energy on high-value work involving judgement and customer interactions
Conneqt’s Solution Offering:
- Optimize cost to serve
- Aid leaders in decision making to identify revenue growth opportunities
- Establish better process control for sustained, long-term & desired business results
- Assess & Develop Data Sourcing Automation
- KPI Diagnostics
- Data Assessment for Completeness
- Integrity & Analytics Maturity
- Frame the Hypothesis & Decide on The Analytics Tools
- Perform Manual Analysis with Business Insights as Input to Automations
- Standardized Metrics & Measurement System
- Self-service Capability & Decision Support System Through NLP Bots
Qualitative/Quantitative Data & Information for all business processes including support functions
- Automation of Data Sourcing from All Centers/Locations/Sources
- Interactive Visualization Reporting Toolkit for Advance Analytics
- Inferential Statistical & Predictive Analysis
- NLP dashboard for all levels of audience
- Actionable specific improvement actions
- Automated data sources that can be accessed directly from all countries/locations/sources
- Validation of cause-effect
- Inferential statistics for scientific management decisions
- Predictive analytics
- User-friendly dashboard for all levels of audience
- Enhanced visualization – red/green status basis benchmark targets
- Business insights
- Self-service filters
- Scroll remarks
Conneqt Value proposition
Our Process Excellence Automation Solution merges domain expertise, process excellence knowledge and automation technology to transform your business.
- Implementation consulting with handholding for business beneﬁt realization
- Process Optimization, before investment in Technology
- Specialist in maximizing ROI on the investments already made on Technology
Actionable insights to process improvements help in reaping the following benefits:
- 20 to 30% reduction in cost to serve
- 10 to 20% growth in revenue
- 20% improvement in operational efficiency (productivity, capacity utilization)
- Accurate forecasting of business performance with long-term big data
- Early warning indicators for Nil regulatory breaches