ITO & ITSM
Information Technology Outsourcing is increasingly being used by organizations to enhance their capabilities and drive cost advantages leveraging the disruptive technologies like Robotic Process Automation (RPA), Artificial Intelligence (AI) and Machine Learning (ML).
Information Technology Service Management refers to the set of processes, procedures as well as policies that automate, integrate, and improve the way IT staff support the employees in an enterprise.
The ITO and ITSM services from Conneqt helps your company enhance operational efficiency, improve employee productivity by enhancing automation and improving visibility into the service and financial data. ITSM enable analytics and governance for making better business and technology service decisions.
ITSM at Conneqt is supported by several frameworks such as ITIL (Information Technology Infrastructure Library) and Six Sigma..