Field Force Automation: Sales, Service, Collections

The global field force automation market is expected to grow at a CAGR of 18.2% to USD 2.8 billion by 2024. Organization across the globe are looking for ways to streamline operations while enhancing their overall efficiency.

This has bolstered the demand to integrate field force automation solutions into their existing systems. The field force automation systems enable companies to collect field sales and services information real-time leveraging mobile devices. Another factor that’s driving growth of this market includes optimizing operations costs.

In addition, ever-evolving customer needs for superior services encourage companies to implement FFA solutions for field service management.

FieldAssist (Field Automation labs), our Field Force Automation Mobile Based Solutions for Collections, Sales, Lead Tracking, Service Automation enables real-time monitoring of our field team.

It makes the overall process efficient and fast to provide enhance customer service. The tool reduces costs, ensures productivity gains, improves opportunities to cross-sell or up-sell while delivering superior customer experience.

  • Market Drivers of Field Force Automation – Growing need to enhance productivity and efficiency
  • Market Challenge of Field Force Automation – Limited infrastructure in developing countries
  • Market Trend of Field Force Automation – Emergence of FFA mobile apps

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Looking back @ our 15 years journey of working together makes us SMILE. Adding value to businesses making a difference in a life cycle of an employee makes us SPARKLE.

Anitha Kannan (Sr. Manager) & Sujata Tharimena (Sr. Manager)
Human Resource, - TAG, Hyderabad

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