Digital Command Center

Our state-of-the-art Digital Command Center allows real-time data visualization and engagement of
your brand activities to enhance social health of your brand. It drives customer engagement, crisis
management, marketing campaigns, manage influencers, and much more.

Conneqt’s Social Media Command Center lets you:

  • Make faster business decisions & plan strategically
  • Reimagine competitive intelligence
  • Break down data silos
  • Promote team collaboration.

Features of our Omni-Channel Digital Command Centre

  • Multi-channel communication (parallel customer communication) for enhanced notification or information relay
  • Customer/Lead Nurturing and scoring
  • Omni-channel smart automation
  • Self-Service automation
  • Digital operations command center
  • Cognitive and AI enabled Bots
  • Omni-channel integrated CRM
  • Super agents for curated customer service
  • Advanced analytics for propensity and behavioral for advanced decision support
  • Contextual recommendation engine and interaction inference support (NLP)

how can we help you?

Contact us at the Consulting WP office nearest to you or submit a business inquiry online.

Looking back @ our 15 years journey of working together makes us SMILE. Adding value to businesses making a difference in a life cycle of an employee makes us SPARKLE.

Anitha Kannan (Sr. Manager) & Sujata Tharimena (Sr. Manager)
Human Resource, - TAG, Hyderabad

Looking to win customer experience game ?