SSC Optimization & Transformation

We harness technology to streamline your complex business processes, optimize operating costs and deliver superior customer service

Shared Services is a model for effective and efficient delivery of all non-core business activities to any business division/partner/units IT, HR, F&D, Help Desks, Data centre, and PMO

Business Pain Points

  • How to reduce the cost and serve the customer with improved Customer Experience?
  • How to focus on core business processes and not get distracted with mundane time-consuming processes?
  • How to mitigate the risk of poor performance?

Conneqt’s Solution Offerings

  • Transition – Lift & Shift
  • Stabilization – improve consistency
  • Optimization – improve process & KPI optimization
  • Transformation – transform to digitization/partial process automation

Conneqt Advantage

  • Implementation consulting with handholding for business benefit realisation.
  • Process Optimisation, before investment in Technology.
  • Specialist in maximising ROI on the investments already made on Technology.
  • Reduction in cost to serve
    • Transition – 10% to 30%
    • Stabilization and Optimization – 10% to 30%
    • Transformation – 30% to 50%
  • TAT reduction
    • Stabilization & Optimization – 20% to 30%
    • Transformation – more than 50%
  • Enhance accuracy of prediction/forecast by 10 to 25%
  • Error-free transactions, Nil customer complaints
  • Nil regulatory breaches
  • Agile methodology

how can we help you?

Contact us at the Consulting WP office nearest to you or submit a business inquiry online.

A global leader in Health and Fitness space based out of California, honor’s Conneqt with the prestigious “Annual Partner Excellence Award”

Congratulations from Beachbody to the team of Conneqtcorp
Annual Partner Excellence Award
, Beachbody @ California

Looking to win customer experience game ?