CBSL is rendering renewal reminder service to the customers of Insurance companies in a systematic, time bound and retention-oriented approach. Main contents of the renewal reminder process are as detailed below:

• Renewal notice generation & Quality check
• Printing & posting of renewal notices to customers
• Renewal reminder SMS
• Renewal reminder emails
• Renewal reminder service calls
• Assisting customer to reach the nearest branch office for renewal of the vehicle Insurance policy
• Sharing and follow-up with Insurance companies on hot leads generated by the CBSL team
• In case of break-in, arranging vehicle inspection and follow-up with Insurance companies for approval ​ till the policy is renewed.

Resolution of any queries with the support of Insurance broker