Business Process Re-Engineering
At Conneqt, we take a critical look at core processes to spot the areas that need improvement and embed emerging technologies to improve the business holistically.
Industry Overview
- Business Process Re-Engineering (BPR) is re-thinking, restructuring & redesigning processes to reduce costs, improve quality, speed & service.
- It helps identify gaps in your organization processes, seeks to enhance them by incorporating technology & automation to give your business an edge.
Business Pain Points
- Deliver tasks in expected timelines
- Existing processes not in line with business goals
- Restructuring & redesign required in business process
Conneqt’s Solution Offering
Business process Maturity Model
- Assess business process maturity, identify process improvement opportunities & Improve operations efficiency (30% from baseline)
KPI Maturity Model
- Optimise the HC involved in KPI reporting & Analytics
- Assess the reports & standardize the Metrics & Measurement system
- Self-service capability through Natural Language Processing (NLP) Bots
Digital Operations Maturity Model
- Transform the business through BPR Digital Excellence assisted with Rapid Deployment (RAD) & improve operational efficiency by 30%
Process Automation
Digitally transform processes to:
- Reduce operational costs & TAT
- Achieve error-free transactions
- Nil regulatory breaches & customer complaints
Methodology
Business process Maturity Model
- Process Analysis – VSM
- ECRA (Eliminate, Combine, Reduce & Automate) Analysis
KPI Maturity Model
Agile-RAD
Digital Operations Maturity Model
- Process Analysis – VSM
- ECRA Analysis
Process Automation
- Process Analysis – VSM
- ECRA Analysis
Benefits
Business process Maturity Model
- 10% to 30% reduction in operational costs
- 20 to 30% TAT reduction
KPI Maturity Model
- Reduction in cost to serve by 20-30%
- Revenue growth of 10-20%
- Operational efficiency improvement over 20%
- NIL regulatory breeches.
Digital Operations Maturity Model
- 10% to 30% reduction in operational costs
- 20 to 30% TAT reduction
Process Automation
- Nil regulatory breaches & customer complaints
- 30% to 50% reduction in operational costs
- Error-free transactions
- Over 50% reduction in TAT
Value Proposition
- Implementation consulting with handholding for business benefit realization
- Process Optimization, before investment in Technology
- Specialist in maximizing ROI on the investments already made on Technology
how can we help you?
Contact us at the Consulting WP office nearest to you or submit a business inquiry online.
