Recruitment Process Outsourcing partner for a top life insurance player in India

Customer Profile Our client is amongst the top life insurance players in India with an AUM of Rs. 1604.10 billion, as on 31st March 2019. It’s the first insurance company to be listed on NSE & BSE. Business Challenges The client intended to migrate from  decentralized to centralized model High  conversion ratio High Turn Around… Continue reading Recruitment Process Outsourcing partner for a top life insurance player in India

Improved renewal retention for motor policies for eight leading general insurance companies with process improvements and use of technology

Customer Profile Engagement Since: 2011 Line of Business: Dealer support, technology support, email, Inbound – claim intimation, Outbound renewal calling, renewal notice generation & dispatch and backend support No of Agents: 44 Technology Used: TCS software, .NET, Oracle Delivery Location: Hyderabad Business Challenges Auto Insurance policies are issued annually. With the increasing market competition, it… Continue reading Improved renewal retention for motor policies for eight leading general insurance companies with process improvements and use of technology

Q-Buddy – Agent Buddy Solution for Most Robust General Insurance Company in India

Customer Profile Our client is amongst the most financially robust general insurance companies in India. The company has registered a net profit of Rs. 780 crore and a revenue of Rs. 11,097 Crore, as on March 31st, 2019. Business Challenges Lack of agent accessibility due to manual excel data sheets. No search options led to… Continue reading Q-Buddy – Agent Buddy Solution for Most Robust General Insurance Company in India