Conneqt’s deep understanding of the travel and hospitality industry coupled with the end-to-end services is helping companies solve real business problems with tangible results
By the year 2028, the international tourist arrivals in India are expected to reach over 30.5 million. With the robust demand for travel and leisure services, the industry players must keep up with the rising expectations from today’s savvier and connected travellers. Disruptive new competition, economic uncertainty, eroding brand equity, talent management, stricter regulations, and fickle customer loyalty are few of the many imperatives for the travel and hospitality companies. Amidst these challenges, organizations are compelled to develop new business models to enhance customer satisfaction while optimizing costs.
Redefining the Travel &Hospitality Customer Experience
At Conneqt, we focus on “customer-centricity” to provide an interactive customer experience in the channel of their choice at each phase of the customer journey. Discover how Conneqt’s transformational end-to-end solutions can help you enhance efficiency, grow revenue and save costs while delivering exceptional customer experience, and gaining an edge over the competition.
Experience theConneqt Advantage
Conneqt brings boundless expertise and exciting technology to offer customer-focused services and solutions. Our clients differentiate themselves before their customers and guests by harnessing the power of data to derive real-time actionable insights, driving process re-engineering, and customer engagement.
A Broad Suite of Professional Services
With over 15 years of perfecting service delivery, Conneqt offers a broad range of services and solutions designed to improve customer experience. Our industry-specific next-generation automation and technology tools amplify productivity, optimize costs, and help in standardizing disparate processes. The breadth of our top-notch service offerings, industry best practices, and multi-model delivery capabilities helps accelerate our clients on their journey towards improved business outcomes.
Personalized Customer Experience
Conneqt’s unparalleled knowledge of the customer journey in the travel and leisure industry, helps us implement the digital solutions with a richer and integrated user experience. We partner with organizations to optimize wallet share, drive loyalty, and create personalized customer experience.
Our huge talent pool of skilled professionals with experience in the travel and leisure domain enables us to meet and exceed the business goals of our clients. We offer deep industry expertise to help companies achieve process excellence and efficient operations.
Reinvent Business to Stay Agile
We help you keep an edge over your competition, by the ability to respond quickly and appropriately. We enable travel companies to re-define their business models to stay competitively agile.