Bringing Fresh Perspective to Transform Public Sector
Government runs better with the right mix of technology and a client-centred partner. Whether it is supporting their staff, automating processes or delivering better services to citizens, we help you bring the government sector services to life, efficiently and affordably, by harnessing the disruptive power of next-gen technologies.
- Front & Back Office Services :Omni-Channel Customer Interaction Services (Voice, Email, Chat, Social Media, Video), Middle and Back office, Digital Marketing Services, Surveys and VOC, BI & Analytics
- Fulfilment Services :Agency based Sales and Services, Field Collections & Reconciliations, Field Investigations & Validations, Ecosystem Management
We, at Conneqt Business Solutions Ltd., enable public bodies to be more agile and transform at scale, by optimizing and modernizing their core processes and systems via cutting-edge technologies such as automation and artificial intelligence. We combine insights and fresh thinking to help you deliver the best customer and citizen experience. We enable you to stay ahead of the competition by enabling you to turn new ideas into reality and improve outcomes for all those you serve.
Wealth of Expertise and Process Knowledge
We leverage our deep domain and process experience of working closely with the Government clients to deliver measurable business outcomes across customer experience, service assurance, and accelerated transition.
We been recognized for our proficiency in delivering outstanding services through analytics, transformation, and technology using innovative models across the government vertical.
Superior Delivery Capabilities
Our robust delivery capabilities span across customer life cycle management, business process management, shared services, and digital services with an experienced team of FTEs.
Implement Best Practices
We utilize our cross-industry capabilities and benchmarks adapted for the public sector from over 15 years’ experience in serving over 120+ clients across different industries to ensure on-time, on-budget process execution.
Marketing Technology Statistics
Mr. Thompson P Gnanam, Chief Digital Business Officer, Conneqt was a key panellist at Global Round Table conducted in partnership with CII – Banking Digital Transformation in the New Normal
Global Round Table in partnership with CII – Banking Digital Transformation in the New Normal
Impact of technology on CFO function amidst COVID-19 & Key SSC Transformation Trends | Mr. Thompson P Gnanam, Chief Digital Business Officer, Conneqt
Panel Discussion: Are Shared Services And Outsourcing An Asset In Supporting Innovation And Growth
Our CEO Mr. Neeraj Tandon had moderated the panel discussion themed ““Are Shared Services And Outsourcing An Asset In Supporting Innovation And Growth,” organized by Programmic Asia on 16th October, 2020 11:10 am.
Other eminent panellists included Bhavesh Jain, Director – Global Financial Planning, Komal Gupta, CFO – Womdlas Biotech, Vishal Bhimani, CFO – Britannia International Business & Rajnish Magan, CFO – Beumer India.
Key points of discussion included:
- Reconsidering Finance Outsourcing in a Post-COVID World
- Debunking common misconceptions on shared services and outsourcing
- Has COVID disruptions accelerated the need for Modern Finance Organizations?
CS In A Box - Comprehensive Solution For Customer Service In One Package
Next-Gen Digital Marketing 2.0 With Predictive Analytics
Unlocking The Powerful Insights By Tapping Into Data Science & Analytics
Revolutionize Customer Experience With NLP-Powered Bots
Artiﬁcial Intelligence-Augmented CFO Cockpit To Help CFOs Make Better Decisions
Accelerate Business Outcomes With Digital Process Automation (DPA)
Transforming Loan Management With Next-Gen Digital BPAAS Solutions
Fuel Your BFSI Transformation Journey With Digital BPAAS DPA Solutions
Accelerating Business Outcomes With DPA On-Demand RPA CoE
CFO Round Table Event
Conneqt Jamshedpur, Jharkhand
Conneqt Solan, Himmachal Pradesh
Conneqt Mohali, Punjab
Conneqt Airoli, Mumbai
Webinar on - " Way Forward - Global Business services and Outsourcing Industry "
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