Deliver a consistently delightful customer experience, through the customer journey
In order to ensure seamless customer experience in enterprise business interactions in a Digital transformation scenario, a set of dynamic and adaptive customer experience technologies play a vital part. At Conneqt, we are nurturing all these technology centers of excellence under Digital Engineering umbrella services. Conneqt’s Customer Experience Services reconstruct the customer journey through the business process context ensuring optimized customer experiences.
We use design thinking paradigms to reimagine personalized service journeys. Our large team of CX specialists are skilled to deliver cutting-edge omnichannel customer experiences using various technology platforms viz, industry leading portal and content management platforms , Fullstack technologies and hybrid mobile platforms .
Provided an integrated end-to-end supply chain model for field operation services, master franchise management, skip tracing services with centralised operations for a British multinational bank and financial services company.
Why Conneqt ?
Fast ROI with reduced time to go live with predictable and controlled low costs and complexity.
Capability to implement projects with our proven structured methodology, templated targeted data migrations and plug-and-play enhancements, backed by domain and technology excellence.
Our dedicated Customer Experience (CX) practice acts as a catalyst in project delivery by providing implementation support, best practices, frameworks, and training support, as and when required.
360-degree digital transformation offerings across Customer Experience (CX), Customer Engagement (CE) and Operational Excellence (OE) ensure seamless customer experience across industries.
Our maintenance and upgrade services protect customer investments on CX product platforms, helping CXOs optimize IT investments.