Our client is a one stop shop financial services provider that caters to the diverse need of retail, corporate and instituitional customers across businesses.
Data import: Login to SAP, access to SAP GUI, filter-based company codes, GL codes to filter items, saved filtered content as text file
Reconciliation: Prepare the reconciled data for sap upload
Posting reconciled data into SAP for client to understand the status of their customer payments
Improved customer satisfaction and time savings
Improved agent productivity and utilize the resources for more productive work
Better management and assignment of agents based on the priority settings.
Improved efficiency as bots can be scheduled to work beyond business hours