Better customer experience,

better lives

Across the Quess group, we put our stakeholders’ interests ahead of ours at every step. So, when you engage with us, you get not just a service provider, but a partner for the long run.

 

Ethos (VMV)

Vision

To be a $1 Billion valued enterprise by 2022

Mission

We exist to deliver superior customer experience by continually simplifying business processes and creating sustainable value for all stakeholders

 

Values

  • Customer First
  • Buck Stops With Me
  • Teamwork Wins
  • Continuous Excellence
 
 

Brand essence

We exist to simplify.
Our driving force - Let's simplify - communicates our core promise to our clients and is an assurance of simplified solutions.
Simplicity is the underpinning of genuine customer delight, made possible when we align our energies to what really matters to customers. We are partners who simplify business problems and concerns, driving to the heart of business value creation directly and efficiently. We espouse an open, genuine and trustworthy character that our clients can rely upon.

 
 

What does it mean for our stakeholders?

  • For our clients: Professionalism, solution-oriented approach, greater ownership and a deeper insight into their business
  • For our client's customers: Simple, quick, to-the-point resolution, leading to better product/service usage experience
  • For our associates: Higher involvement in the journey of simplifying lives for end-customers, clearly demarcated roles and responsibilities, and, a more open organizational culture
  • For society, partners and industry: Good corporate citizenship, creation of value beyond business (impact sourcing), and positioning as a trustworthy, differentiated service provider
 
 

Impact Sourcing - Transforming Lives

Get a flavour of life at one of Conneqt Business Solutions rural BPOs.

 
 

Diversity

Meet our young team of  'simplifiers'

 
© 2018 Conneqt Business Solutions Limited.
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