Established in 2004, Conneqt Business Solutions Ltd. (formerly Tata Business Support Services Ltd) headquartered in Hyderabad, is a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS), India’s leading business services provider. Top industry analyst Nelson Hall had ranked Conneqt amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East. As a top 2 CLM and BPM player in India’s domestic market, each of Conneqt’s 32,000 + employees strive to help our customers deliver world-class service quality, enabled by leading digital capabilities and industry-leading productivity. We’re constantly refining our technologies and developing ideas to better serve our 120 clients in 24 Indian and 12 International languages in over 600 + locations PAN India through our unique ‘Feet on Street’ offering. We have created a customer-centric collaborative ecosystem of people, platforms, processes and partners to align strategically with your business goals. We help elevate your organization with the power of our in-house domain expertise, cutting-edge technology, and analytics.
Besides Customer Lifecycle Management and Business Process Management services, Conneqt also provides Finance and Accounting (FAO), HR Shared Services (HRSS) and Middle and Back Office Services. The company uses its innovative DiB (Digital-in a-Box) framework to help clients rapidly develop digital services that are market ready. Conneqt is also investing in automation and analytics capabilities and geographical expansion into US, Middle East and APAC.
Contact us at the Consulting WP office nearest to you or submit a business inquiry online. Looking back @ our 15 years journey of working together makes us SMILE. Adding value to businesses making a difference in a life cycle of an employee makes us SPARKLE. We exist to deliver superior Customer Experience by continually Simplifying Business Processes and creating Sustainable Value for all stakeholders Acquired 61.35% stake in Allsec Technologies. Won over 20 awards for BI & Analytics, Digital CX, Digital Customer Excellence in Banking, Best Transitions Design, Best High Potential Development, TBEM, Innovation in Project, CRM, HR & CSR Renamed as Conneqt Business Solutions Ltd. Acquisition of 51% stake by Quess Corp Merger with e-Nxt Financials Ltd. (Group company) Won 7 awards including Best Outsourcing Company of the year Won 11 awards in the areas of Excellence, Leadership, CSR Practice, Best Delivery center, Innovation Adjudged ‘Emerging Company of the Year’ at the BPO Excellence Awards 2012-13 Won first international business ISO 9001:2008 certification Started First Rural BPO Multi-vendor platform for third party insurance for auto industry Tata Capital and Tata Motors Finance Name changed to Tata Business Support Services Ltd. (Tata BSS) Incorporation of the Company as E2E Serwiz Solutions with 80 employees
Conneqt won the award for Best Company in Social Benefit Category (Services) @ Bid Excellence Award 2019
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Conneqt won the Best Recruitment Strategy & Best Talent Acquisition Practice Award @ Future of HR Summit & Awards Jan 2019
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Conneqt won the Best Transition Design Organization at the Design Thinking Summit & Awards 2019
Conneqt won Digital Excellence in Banking Sector & Digital Customer Experience Team of the Year at the Digital Customer Experience Summit & Award 2019 in Mumbai
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Conneqt bagged 5 awards – Dream Companies to work for, Best Service Provider, Career Fairs, campus recruitment, Talent Management, & 101 HR super achiever HR Leadership Award @ ET Now Dream Companies to Work for Feb 2019
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Conneqt won the Business Intelligence Champion of the Year & Analytics Excellence Awards @ 2nd Annual Business Intelligence & Analytics Summit & Awards April 2019
Conneqt is delighted to win the prestigious TBEM Award 2019
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Conneqt is honored to win the Best High Potential Development Program – LEAP @ Golden Globe Tigers Award 2019.
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Conneqt won the Innovation in Project Award @ Project Management World Summit & Awards 2019
Conneqt won the Best CSR Practice Award in the Business IT Solutions Sector @ UBS Forums CSR Summit & Awards 2019
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Conneqt wins the Best Employee Reward & Recognition Strategy Award-2018
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Conneqt was recognized for its contribution towards the society by Amity CSR Awards in March 2018
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Won the TATVA Award for ‘Best Service Provider’ 3rd time in a row for our services to one of the largest private insurance companies in India in April 2018
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Best Performing Partner of the Year Award from one of the Private Bank’s Retail Asset Recovery Department May 2018
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Conneqt wins Best Leadership Development Program for Middle Management @ Global Training & Development Leadership Awards February 2018
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Best Business Partner Award from India’s Largest Hotel Aggregator September 2018
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UBS Transformance – Best Internal Communications Award 2018 @ UBS Transformance Internal Communication Summit & Awards 2018
NASSCOM Customer Excellence Award 2017 under the Process Improvement & Efficiencies Category October 2018 at Bangalore
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Our Mission
Our Values
Customer First
Buck Stops With Me
Teamwork Wins
Continous Excellence
Company History
Board of Directors
Leadership
Awards & Recognition
Best Company in Social Benefit Category (Services)
Future of HR Summit & Awards
Design Thinking Summit & Awards
Digital Customer Experience Summit & Award
ET Now Dream Companies to Work for Feb 2019
Business Intelligence Champion of the Year & Analytics Excellence Award
The Prestigious TBEM Award 2019
Best High Potential Development Program
The Innovation in Project Award
Best CSR Practice Award in the Business IT Solutions Sector
Best Employee Reward & Recognition Strategy Award
Amity CSR Awards
TATVA Award for Best Service Provider
Best Performing Partner of the Year Award
Global Training & Development Leadership Awards
Best Business Partner Award – Hotel Aggregator
UBS Transformance Internal Communication Summit & Awards
NASSCOM Customer Excellence Award
Testimonials
I want to congratulate & appreciate every individual involved in Enterprise Audit. We are seeing amazing focus by every lead, and during last quarter we were able to get some valuable inputs towards improving customer experience. From last 12 months entire team has shown tremendous dedication in streamlining lot of persistence issues while we strengthen our quality function.
Major Telco
Sr. Manager, Enterprise Quality, Leading Telecom
Telecom, Media & Entertainment
Value Multipliers
Functional Solutions
Digital & Technology
Business Excellence
I am happy with the insights Conneqt has been sharing on a regular basis; would like to thank the entire Conneqt team for their efforts.
Leading Telecom
Quality Head, Leading Telecom
Telecom, Media & Entertainment
Value Multipliers
Functional Solutions
Digital & Technology
Business Excellence
Congratulations on achieving this. It's always a pleasure to hear improvement in services. My sincere thanks to the team for the agility, hard work and sincerity!
I also congratulate CBSL team on crossing 900 MRO POs in Oct. In view of the constraints of festival, ECM and low incoming PRs it's good healthy number. Keep it up and do better in Nov.
Steel, Ores, Mines & Quarries Manufacturing
Head Procurement, Leading Steel, Ores, Mines & Quarries Manufacturing
Automotive & Manufacturing
Value Multipliers
Functional Solutions
Digital & Technology
Business Excellence
Please accept my sincere appreciation for your exceptional work over the course of a challenging and extended period following the introduction of SAP IT systems and process changes;
UK’s Largest Automobile Manufacturing Company
Deputy Chief Financial Officer, Operations Controller, UK’s Largest Automobile Manufacturing Company
Automotive & Manufacturing
Value Multipliers
Functional Solutions
Digital & Technology
Business Excellence
Very good work Team for identifying a fraud of 1.76 Cr!!! This is the result of Robust Screening process that we have implemented and this year we should aim for more…All the Best.
India's Most Trusted NBFC
Regional Credit Manager, Leading NBFC
Banking & Finance
Value Multipliers
Functional Solutions
Digital & Technology
Business Excellence
Heartiest Congratulations to you and the entire team of all the locations on achieving the SLG compliance of 91.13% against the target of 90%. The winning streak continues. Keep it up. I am sure it will continue to be like this and all of you will never let it slip down. As mentioned earlier, let us focus on resolving more pending Calls which are 1241 nos. as on date. Also, we need to reduce the no. of 180 days old Calls to single digit. Let us all work together to set these points right. My good wishes are always with you all.
Steel manufacturer and supplier
Sr. Manager, Largest Steel Manufacturer and Supplier
Automotive & Manufacturing
Value Multipliers
Functional Solutions
Digital & Technology
Business Excellence
Excellent performance last month and keep up the good work. You have put in a lot of effort to reach our 1st milestone number in the month of Dec’18. As our boss said, we should deliver 95% resolution and 60% Normalization from this month onwards. Hope we are already geared up for the same. Keep up the good work!!!!!
Housing Finance Company
Chief Manager, Leading Housing Finance Company
Retail Industry
Banking & Finance
Value Multipliers
Functional Solutions
Digital & Technology
Business Excellence
Compliments to the entire team for achieving all-time monthly highest billing. Thanks for the support
Gensets and Engines
Manager, Leading service provider for Gensets and Engines
Energy & Utilities
Value Multipliers
Functional Solutions
Digital & Technology
Business Excellence
