Established in 2004, Conneqt Business Solutions Ltd. (formerly Tata Business Support Services Ltd) headquartered in Hyderabad, is a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS), India’s leading business services provider. Throughout our journey, top industry analysts such as Gartner, Nelson Hall and Dun & Bradstreet have ranked us amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East.
We are committed to provide world-class customer experience with our dedicated team of over 32,000+ employees located across 26 delivery centres. We’re constantly refining our technologies and developing ideas to better serve our 120 clients in 24 Indian and 12 International languages in over 600 + locations across PAN India through our unique ‘Feet on Street’ offering. We have created a customer-centric collaborative ecosystem of people, platforms, processes and partners to align strategically with your business goals. We help elevate your organization with the power of our in-house domain expertise, cutting-edge technology, and analytics.
Besides Customer Lifecycle Management and Business Process Management services, Conneqt also provides Finance and Accounting (FAO), HR Shared Services (HRSS) and Middle and Back Office Services. The company uses its innovative DiB (Digital-in a-Box) framework to help clients rapidly develop digital services that are market ready. Conneqt is also investing in automation and analytics capabilities and geographical expansion into US, Middle East and APAC.
To be a $1 Billion valued enterprise by 2022
We exist to deliver superior Customer Experience by continually Simplifying Business Processes and creating Sustainable Value for all stakeholders
We Exist To Simplify.
Our driving force – Let’s simplify – communicates our core promise to our clients and is an assurance of simplified solutions.
Simplicity is underpinning our genuine customer delight where we align our energies to what really matters to customers. We are partners who simplify business problems and concerns, driving to the heart of business value creation directly and efficiently. We espouse an open, genuine and trustworthy character that our clients can rely upon.
For our clients
Professionalism, solution-oriented approach, greater ownership and a deeper insight into their business
For our client’s customers
Simple, quick, to-the-point resolution, leading to a better product/service usage experience
For our associates
Higher involvement in the journey of simplifying lives for end-customers, clearly demarcated roles and responsibilities, and, a more open organizational culture
For society, partners and industry
Good corporate citizenship, creation of value beyond business (impact sourcing), and positioning as a trustworthy, differentiated service provider
Merger with e-Nxt Financials Ltd. (Group company)
Won 7 awards including Best Outsourcing Company of the year
Acquired 61.35% stake in Allsec Technologies
Won over 20 awards for BI & Analytics, Digital CX, Digital Customer Excellence in Banking, Best Transitions Design, Best High Potential Development, TBEM, Innovation in Project, CRM, HR & CSR
Won 11 awards in the areas of Excellence, Leadership, CSR Practice, Best Delivery center, Innovation
Adjudged ‘Emerging Company of the Year’ at the BPO Excellence Awards 2012-13
1-8-371, Gowra Trinity, S. P. Road, Chiran Fort Lane, Begumpet, Hyderabad-500016, Telengana, India