Tata Business Support Services

Diverse needs

simple solutions

In a world full of options, decision-making can sometimes get complicated. We co-create simple solutions with our clients, helping them focus on what really matters – growth.

 

About Conneqt Business Solutions

We, at Conneqt Business Solutions, exist to simplify.

S
implify the business of customer lifecycle management.
Simplify the way we engage with – and deliver value – to clients.
Simplify the lives of our client’s customers in an increasingly complex world.
 

...because simplification is in our DNA.

Conneqt Business Solutions is a subsidiary of Quess Corp., India’s leading business services provider. Quess is committed to providing a world-class customer experience while continuously working towards creating better lives.. 

As one of the leading business process services companies, it is this very ethos that we strive to live up to, each day.

The world is changing at a pace never seen before. Today, technology delights us as much as it confounds us. Innovative products amaze us as much as they frustrate us. The ever-increasing range and nature of services add great value to our lives, but it gets equally challenging to manage and stay up-to-date with them.

We work closely with our clients to understand their businesses, products and services – and leverage this understanding to help them deliver greater value to their customers. Be it in terms of constantly reengineering their customer-connect processes, supporting their expansion plans with our extensive delivery footprint, launching products at a pace faster than ever – while never letting customer satisfaction drop, being there for their customers 24x7, extending citizen services at a scale never seen before, or, boosting collections through a mix of persistence, process and technology, Conneqt Business Solutions has time and time again delivered on the diverse expectations of its clients.

At Conneqt Business Solutions, we value and respect our client’s business and brand, as much as we value our own. We see every customer interaction as an opportunity to represent our client’s brand with pride, enhance the client’s value in their customer’s lives, and ultimately, shape a world where customers and businesses trust one another, see long-term value in the association, and support each other’s ambitions and aspirations.

 
 

Quick Facts

 
110+
 
Clients from Telecom & Media, Retail, Manufacturing and BFSI industries across India, North America & Europe
 
9
 
Centers committed to Affirmative Action and rural centers
 
4
 
Data centers for BCP; certified on ISO 9001, ISO 27001 & ITIL-compliant
 
36
 
Multilingual services in 24 Indian and 12 global languages
 
29
 
Delivery centers accross 400+ locations
 
26,000+
 
Associates
 
© 2018 Conneqt Business Solutions Limited.
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