This is custom heading element Client is one of the Largest Government-owned Banks of India. It is listed on the Forbes 2000, and has assets worth USD 13.45 billion. [scu name="related-tags"] Company presentation how can we help you? Contact us at the Consulting WP office nearest to you or submit a business inquiry online. contacts
This is custom heading element Client is a Leading Nationalized Bank with over 500 branches across India & overseas presence in 22 international locations with offices in Tokyo, Hong Kong, Singapore, Paris, London, and New York. The bank is also a founder member of SWIFT in India. [scu name="related-tags"] Company presentation how can we help
This is custom heading element Client is Third Largest Private Sector Bank in India that offers an entire spectrum of financial services to customers covering Corporates, MSME, Agriculture and Retail businesses. The bank has a large footprint of over 4050 domestic branches and 9 international offices. [scu name="related-tags"] Company presentation how can we help you?
Organizations across the globe are shifting to digital technology to produce better business outcomes. Conneqt provides a reliable platform for customers to grow revenues by increasing the customer base by deploying digital solutions at scale.
Enabling Efficiencies
Through our best-in class services, we lead customers on their digital transformation journeys, multiply their capabilities, and empower them with our innovative methodology to drive process efficiencies.
Enhance Experience
Conneqt employs the efficient skilled team and newest technologies to provide excellent customer journeys that deliver best of both words i.e. exceptional customer experience as well as enhanced business growth.
Unlocking Business Value
We leverage original and robust TBEM (Tata Business Excellence Model), process reengineering, automation, ongoing productivity improvements and next-generation technology platforms.
How Conneqt partnered with the fastest growing e-commerce website in India to deliver exceptional customer experience and set an industry benchmark in achieving the lowest average response time of 4.14 minutes
How Conneqt helped the apex body of GoI that looks after the development & promotion of tourism in India provide outstanding customer satisfaction with AL of 99%, 24X7 support with Chatbot, SMS and WhatsApp Solution
How Conneqt helped a leading in-house financing company for a major automobile manufacturing company in India deliver superior agent performance and enhanced monthly collections by 28% by deploying specially designed methodology to optimize their end-to-end debt collection process.
Conneqt Business Solutions is a top 2 CLM and BPM player in India’s domestic market delivering unparalleled customer experience, in line with its motto – Let’s Simplify. Nelson Hall had ranked Conneqt amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East. Our employees strive to help our customers deliver world class service quality, enabled by leading digital capabilities and productivity. The company’s value proposition includes growing revenues, enabling process efficiencies and enhancing experience. Conneqt’s Digital service capabilities handhold customers in their digital transformation journey
Comprehensive Business Continuity Plan
28%
Compound Annual Growth Rate Since Year 2004
Top 3
Industry Analysts Covering CBSL (Gartner, Nelson, Hall, D&B)
29,000 +
Employees across all geographic locations
120+
Customers Served In India, Asia, North America & UK
80%
Clients have rated ConneQt as the top 5 BPM & CLM Organization
40+
Clients for more than 10 years; 20 clients more than 14 years.
24+
Languages both Indian & Global
500 Million+
Customer connects every year
21+
Delivery centres across India with FOS in 600+ locations.
Conneqt won the Best CSR Practice Award in the Business IT Solutions Sector @ UBS Forums CSR Summit & Awards 2019 &n ...
Testimonials
A global leader in Health and Fitness space based out of California, honor’s Conneqt with the prestigious “Annual Partner Excellence Award”
Annual Partner Excellence Award
, Beachbody @ California
I want to congratulate & appreciate every individual involved in Enterprise Audit. We are seeing amazing focus by every lead, and during last quarter we were able to get some valuable inputs towards improving customer experience. From last 12 months entire team has shown tremendous dedication in streamlining lot of persistence issues while we strengthen our quality function.
Major Telco
Sr. Manager, Enterprise Quality, Leading Telecom
I am happy with the insights Conneqt has been sharing on a regular basis; would like to thank the entire Conneqt team for their efforts.
Conneqt Business Solutions Limited has been certified as “India’s Best Workplaces 2020”in Professional Services in India for being the best in the industry , by ”Great Place to Work Institute”. Know more: bit.ly/2vaiR4y
Conneqt is extremely elated to announce that a monthly magazine by CEO Insights – Silicon India, has covered an exclusive article on, ‘Evolution of Virtual Assistants as CX Companions’ by our CEO Mr Neeraj Tandon.
It’s Official: Conneqt is A Great Place to Work-Certified ® Organization We’re beyond excited to announce that Conneqt Business Solutions Limited got certified as ‘Great Place to Work’TM. Know more: bit.ly/2vaiR4y
Mr Naozer Dalal (COO, Conneqt) was the panellist at the Economic Times roundtable on New Age Customer Experience: Driving Customer Loyalty in the Age of Increasing Choices, at Mumbai where he showcased how our Digital CX and omnichannel capabilities accelerate our clients’ digital journey.
Conneqt is extremely elated to announce that a monthly magazine by CEO Insights – Silicon India, has covered an exclusive article on, ‘Evolution of Virtual Assistants as CX Companions’ by our CEO Mr Neeraj Tandon.
Mr Naozer Dalal (COO, Conneqt) was the panellist at the Economic Times roundtable on New Age Customer Experience: Driving Customer Loyalty in the Age of Increasing Choices, at Mumbai where he showcased how our Digital CX and omnichannel capabilities accelerate our clients’ digital journey.
Conneqt is extremely elated to announce that a monthly magazine by CEO Insights – Silicon India, has covered an exclusive article on, ‘Evolution of Virtual Assistants as CX Companions’ by our CEO Mr Neeraj Tandon.
Mr Naozer Dalal (COO, Conneqt) was the panellist at the Economic Times roundtable on New Age Customer Experience: Driving Customer Loyalty in the Age of Increasing Choices, at Mumbai where he showcased how our Digital CX and omnichannel capabilities accelerate our clients’ digital journey.
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