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Our Value Proposition

Growing Revenues

Organizations across the globe are shifting to digital technology to produce better business outcomes. Conneqt provides a reliable platform for customers to grow revenues by increasing the customer base by deploying digital solutions at scale.

Enabling Efficiencies

Through our best-in class services, we lead customers on their digital transformation journeys, multiply their capabilities, and empower them with our innovative methodology to drive process efficiencies.

Enhance Experience

Conneqt employs the efficient skilled team and newest technologies to provide excellent customer journeys that deliver best of both words i.e. exceptional customer experience as well as enhanced business growth.

Unlocking Business Value

We leverage original and robust TBEM (Tata Business Excellence Model), process reengineering, automation, ongoing productivity improvements and next-generation technology platforms.

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Industries We Serve

Success Stories

Transforming Customer Experience Through Phygital

How Conneqt partnered with the fastest growing e-commerce website in India to deliver exceptional customer experience and set an industry benchmark in achieving the lowest average response time of 4.14 minutes

Re-imagining Tourism Through Next-gen Solutions

How Conneqt helped the apex body of GoI that looks after the development & promotion of tourism in India provide outstanding customer satisfaction with AL of 99%, 24X7 support with Chatbot, SMS and WhatsApp Solution

Driving Intelligent Data-driven Debt Collection

How Conneqt helped a leading in-house financing company for a major automobile manufacturing company in India deliver superior agent performance and enhanced monthly collections by 28% by deploying specially designed methodology to optimize their end-to-end debt collection process.

Our expertise is your gain

Conneqt Business Solutions is a top 2 CLM and BPM player in India’s domestic market delivering unparalleled customer experience, in line with its motto – Let’s Simplify. Nelson Hall had ranked Conneqt amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East. Our employees strive to help our customers deliver world class service quality, enabled by leading digital capabilities and productivity. The company’s value proposition includes growing revenues, enabling process efficiencies and enhancing experience. Conneqt’s Digital service capabilities handhold customers in their digital transformation journey

28%

Compound Annual Growth Rate Since Year 2004

Top 3

Industry Analysts

31500+

Employees across all geographic locations

120+

Customers Served In India, Asia, North America & UK

80%

Rated as the top 5 BPM & CLM Organization

40+

Clients are doing business for more than 10 years

36+

Languages 24 Indian & 12 Global

500 Million+

Customer connects every year

26+

650+ Delivery centres across India 

Awards and Recognition

A global leader in Health and Fitness space based out of California, honor’s Conneqt with the prestigious “ Annual Partner Excellence Award”

A global leader in Health and Fitness space based out of California, honor’s Conneqt with the prestigious “ Annual P ...

“India’s Best Workplaces 2020”in Professional Services

Conneqt Business Solutions Limited has been certified as “India’s Best Workplaces 2020”in Professional Services in ...

Best Employee Reward & Recognition Strategy Award

Best Employee Reward & Recognition Strategy Award

Conneqt wins the Best Employee Reward & Recognition Strategy Award-2018 ...

NASSCOM Customer Excellence Award

NASSCOM Customer Excellence Award

NASSCOM Customer Excellence Award 2017 under the Process Improvement & Efficiencies Category October 2018 at Bangalo ...

Amity CSR Awards

Amity CSR Awards

Conneqt was recognized for its contribution towards the society by Amity CSR Awards in March 2018 ...

TATVA Award for Best Service Provider

TATVA Award for Best Service Provider

Won the TATVA Award for ‘Best Service Provider’ 3rd time in a row for our services to one of the largest private ins ...

Best Performing Partner of the Year Award

Best Performing Partner of the Year Award

Best Performing Partner of the Year Award from one of the Private Bank’s Retail Asset Recovery Department May 2018 ...

Global Training & Development Leadership Awards

Global Training & Development Leadership Awards

Conneqt wins Best Leadership Development Program for Middle Management @ Global Training & Development Leadership Aw ...

Best Business Partner Award - Hotel Aggregator

Best Business Partner Award – Hotel Aggregator

Best Business Partner Award from India’s Largest Hotel Aggregator September 2018 ...

UBS Transformance Internal Communication Summit & Awards

UBS Transformance Internal Communication Summit & Awards

UBS Transformance – Best Internal Communications Award 2018 @ UBS Transformance Internal Communication Summit & ...

Best Company in Social Benefit Category (Services)

Best Company in Social Benefit Category (Services)

Conneqt won the award for Best Company in Social Benefit Category (Services) @ Bid Excellence Award 2019 ...

Future of HR Summit & Awards

Future of HR Summit & Awards

Conneqt won the Best Recruitment Strategy & Best Talent Acquisition Practice Award @ Future of HR Summit & Award ...

Design Thinking Summit & Awards

Design Thinking Summit & Awards

Conneqt won the Best Transition Design Organization at the Design Thinking Summit & Awards 2019 ...

Digital Customer Experience Summit & Award

Digital Customer Experience Summit & Award

Conneqt won Digital Excellence in Banking Sector & Digital Customer Experience Team of the Year at the Digital Custo ...

ET Now Dream Companies to Work for Feb 2019

Conneqt bagged 5 awards – Dream Companies to work for, Best Service Provider, Career Fairs, campus recruitment, Talent ...

Business Intelligence Champion of the Year & Analytics Excellence Award

Business Intelligence Champion of the Year & Analytics Excellence Award

  Conneqt won the Business Intelligence Champion of the Year & Analytics Excellence Awards @ 2nd Annual Busines ...

the prestigious TBEM Award 2019

The Prestigious TBEM Award 2019

  Conneqt is delighted to win the prestigious TBEM Award 2019     ...

Conneqt is honored to win the Best High Potential Development Program – LEAP @ Golden Globe Tigers Award 2019.

Best High Potential Development Program

Conneqt is honored to win the Best High Potential Development Program – LEAP @ Golden Globe Tigers Award 2019. ...

The Innovation in Project Award

The Innovation in Project Award

Conneqt won the Innovation in Project Award @ Project Management World Summit & Awards 2019 ...

Conneqt won the Best CSR Practice Award in the Business IT Solutions Sector @ UBS Forums CSR Summit & Awards 2019

Best CSR Practice Award in the Business IT Solutions Sector

Conneqt won the Best CSR Practice Award in the Business IT Solutions Sector @ UBS Forums CSR Summit & Awards 2019 &n ...

Testimonials

Webinar

News & Articles

Webinar on - " Way Forward - Global Business services and Outsourcing Industry "
Conneqt Business Solutions Limited has been certified as “India’s Best Workplaces 2020”in Professional Services in India for being the best in the industry , by ”Great Place to Work Institute”. Know more: bit.ly/2vaiR4y
Conneqt is extremely elated to announce that a monthly magazine by CEO Insights – Silicon India, has covered an exclusive article on, ‘Evolution of Virtual Assistants as CX Companions’ by our CEO Mr Neeraj Tandon.
It’s Official: Conneqt is A Great Place to Work-Certified ® Organization We’re beyond excited to announce that Conneqt Business Solutions Limited got certified as ‘Great Place to Work’TM. Know more: bit.ly/2vaiR4y
Mr Naozer Dalal (COO, Conneqt) was the panellist at the Economic Times roundtable on New Age Customer Experience: Driving Customer Loyalty in the Age of Increasing Choices, at Mumbai where he showcased how our Digital CX and omnichannel capabilities accelerate our clients’ digital journey.
Conneqt is extremely elated to announce that a monthly magazine by CEO Insights – Silicon India, has covered an exclusive article on, ‘Evolution of Virtual Assistants as CX Companions’ by our CEO Mr Neeraj Tandon.
Mr Naozer Dalal (COO, Conneqt) was the panellist at the Economic Times roundtable on New Age Customer Experience: Driving Customer Loyalty in the Age of Increasing Choices, at Mumbai where he showcased how our Digital CX and omnichannel capabilities accelerate our clients’ digital journey.
Conneqt is extremely elated to announce that a monthly magazine by CEO Insights – Silicon India, has covered an exclusive article on, ‘Evolution of Virtual Assistants as CX Companions’ by our CEO Mr Neeraj Tandon.
Mr Naozer Dalal (COO, Conneqt) was the panellist at the Economic Times roundtable on New Age Customer Experience: Driving Customer Loyalty in the Age of Increasing Choices, at Mumbai where he showcased how our Digital CX and omnichannel capabilities accelerate our clients’ digital journey.

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