Envision.
Empower. Excel.
Driving business growth with dynamic, end-to-end Customer Lifecycle Management solutions
Thriving With Excellence: Recognized Among The Top 5 CX Transformation Partners By Our Clients
80% of our clients rated us among their top five Customer Lifecycle Management [CLM] partners.
Our comprehensive CLM solutions support you across the customer journey from acquisition to retention and growth. We enable you to take your business to the next level by helping you – grow revenues, enable efficiencies, and enhance experiences.
Seamless Customer Journey And Unforgettable
Results With Our CLM Services
Our comprehensive digitally powered Customer Lifecycle Management services help you manage your customers efficiently at every touchpoint. We are a complete solution partner aligning your technology requirements with business objectives to deliver positive business outcomes. Our CLM services cover the entire customer journey and include the following:
Inbound CLM
Inbound CLM
Outbound CLM
Outbound CLM
Back Office
Back Office
Customer Service
Customer Service
Collections
Collections
Speak your customer’s language with our Multilingual CX Solutions
We offer multilingual CX solutions across different integrations, platforms, and languages, adopting a multi-location strategy. Our extensive multilingual CX offerings include the following:
It is our AI user engagement capabilities across all channels. Our learning algorithms analyze your real-time data and remove the guesswork from consumer data. In addition, the platforms use data science and ML algorithms to boost conversion, visitor engagement, and loyalty.
It is our AI user engagement capabilities across all channels. Our learning algorithms analyze your real-time data and remove the guesswork from consumer data. In addition, the platforms use data science and ML algorithms to boost conversion, visitor engagement, and loyalty.
It is our AI user engagement capabilities across all channels. Our learning algorithms analyze your real-time data and remove the guesswork from consumer data. In addition, the platforms use data science and ML algorithms to boost conversion, visitor engagement, and loyalty.
It is our AI user engagement capabilities across all channels. Our learning algorithms analyze your real-time data and remove the guesswork from consumer data. In addition, the platforms use data science and ML algorithms to boost conversion, visitor engagement, and loyalty.
It is our AI user engagement capabilities across all channels. Our learning algorithms analyze your real-time data and remove the guesswork from consumer data. In addition, the platforms use data science and ML algorithms to boost conversion, visitor engagement, and loyalty.
Inspiring Success Journeys Of Real Customers
For over a decade, we have helped various companies acquire, manage, serve, and retain customers. Our business support enables you to manage channel partners and vendor helpdesk efficiently.
- We deployed Genesys ‘Omni-channel’ solution, CRM, and Interactive IVR to transform customer service for India’s fastest-growing E-commerce company, resulting in enhanced CSAT (80%).
- Our CLM services enabled India’s most preferred DTH Service Provider to achieve 33% new Acquisitions and >17% Recovery Revenue. They also improved their NPS score through detractor analysis, detractor call listening, and live call audits.
Banking and
Financial Services
Our comprehensive back-office solutions cover account opening, onboarding, transactions, and maintenance. We prioritize effortless interactions and efficient management to streamline your operations.
Loyalty Meets Luxury:
Experience the power of Conneqt Plus
Conneqt Plus is an innovative, tech-powered BPaaS Service that delivers a superior experience leveraging cutting-edge digital technologies like artificial intelligence, data analytics, and automation.
With Conneqt Plus, you can enhance customer engagement and loyalty while improving overall business performance
Drive business growth: Transform your CX with Conneqt Lite
Conneqt Lite is affordable and effective in enhancing the customer experience while staying within budget. Our comprehensive BPaaS Suite is designed to optimize efficiency, reduce costs, and improve overall customer satisfaction. Additionally, you can implement self-service options, automate processes, and streamline customer journeys through integrated workflows. Â
Empower Satisfaction With Elevated Experiences: Deliver Customer Excellence With Our CLM Partnership
Real voices, real experiences:
what our
clients say about us
Here’s what our clients have to say about our Back-Office services –
The Conneqt Advantage
Decades of domain expertise and industry experience help us offer digitally empowered expert CLM services that deliver results as per your business objectives. Here are what sets us apart from the competition in the CLM services landscape:
Our Partners
We have partnered with some of the best in the industry to provide you with world-class digital solutions and services.
