CRM Transformation Partner To One Of India’s Largest Public Sector Bank Industry insight:  BFSI is the prominent sector that is outsourcing their processes to call centre/BPO, as with growing number of products and services, banks cannot afford to hire in-house staff to handle non-essential processes. That is why, to reduce…

Enabled a Leading Hospital Chain in East to Attain 75% Revenue Progression Just within a Quarter of Implementing Conneqt’s Best-in-Class Contact Center Services and Solution To grow in today’s complex and dynamic healthcare Industry, business agility is a critical component. Our client is a leading Hospital Chain in East (West…

Helped the world’s sixth largest chain of operated hotels, homes, managed living, and workspaces achieve NRV that’s 14 X the FTE billing The hospitality sector is no different from any other industry. Customer satisfaction and online sales are paramount to stay competitive in today’s time when customers increasingly expect real-time,…

Delivered 80 Cr business each month and improved the per agent conversions by 40% for a premium real estate developer in India The real estate sector is India is poised for strong growth in 2020 backed by positive economic fundamentals, quality supply infusion and healthy demand. According to reports, the…

Partnered With a Leading General Insurance Company in India to Increase the Conversion Rates From 4% to a Whopping 8 % for Its Motor Insurance Segment   EXECUTIVE SUMMARY  Our client is a leading General Insurance Company in India that caters to various individual & business insurance needs. They offer…

One of India’s Largest DTH service Revolutionizes It’s Customer Services and Achieves Greater Operational Efficiency EXECUTIVE SUMMARY  Incorporated in 2001 and launched services in 2006, the DTH service provider is India’s leading content distribution platform providing Pay TV and OTT services.  It provides customized packages as well as ala-carte channels options and Interactive…

Largest Nationalized Bank in India Revolutionizes Its Customer Services and Achieves Greater Operational Efficiency with Next-Gen Solutions Powered By CRM EXECUTIVE SUMMARY  The client is one of the largest public sector banks owned by the Government of India which is widely known for its customer centricity. The bank has undergone…