Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
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Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
Real Estate leader experiences 6-8% growth surge with WhatsApp bots
Navigating COVID-19 challenges, our client sought tech-driven solutions to boost sales and maintain customer satisfaction. Focused on optimizing processes, enhancing customer communication, generating quality leads, and boosting website traffic, our strategic solutions improved customer satisfaction and sales performance.
