Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
Download Case Study
Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
Strategic Innovation in Health and
Wellness: Transforming Global
Operations and Performance
through Advanced Automation
Our client is a market-leading health and wellness
enterprise. Their legacy manual processes hindered data-driven decision-making and operational agility. Explore this case study and learn how we used advanced automation to modernise customer engagement and transform their operations.
