Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
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Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
NBFC’s game-changing sales revolution with 100% data-touched outbound success
The leading NBFC wanted to transform their revenue generation operations, aiming for real-time customer insights and better interdepartmental coordination. Leveraging innovative technology, our solutions streamlined their operations, leading to enhanced employee and customer satisfaction, operational efficiency, and service excellence.
