Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
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Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
Digital breakthrough of a premier developer with 12% more leads
A premier real estate developer aimed to enhance quality, customer service, and sales across platforms. With our tech solutions and data strategies, we achieved these goals, elevating customer insights, lifetime value, and sales targets while preserving their legacy of excellence.