Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
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Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
90% Growth in Loan Disbursement with Digital Solutions
Facing rising operational costs and inadequate customer support, our client was in urgent need of a cost-efficient solution to maintain their competitive edge. Learn how we streamlined their outsourcing and revamped customer service to achieve a 90% growth in loan disbursements!
90% Growth in Loan Disbursement with Digital Solutions
Facing rising operational costs and inadequate customer support, our client was in urgent need of a cost-efficient solution to maintain their competitive edge. Learn how we streamlined their outsourcing and revamped customer service to achieve a 90% growth in loan disbursements!
