Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
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Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
Bank Achieves 12% NPS Annual Growth with Conneqt’s Continuous Improvement Plan
Our client, a leader in commercial banking, was facing challenges in achieving a good NPS score. Learn how we implemented a continuous improvement solution that helped them achieve significant growth in their NPS score.
