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Improving Customer Experience for the largest shopping platform in just 45 days!

Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
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    Improving Customer Experience for the largest shopping platform in just 45 days!

    Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.

    Service conversions improved by 28% with superior customer service for a global luxury car manufacturer.

    Strategic digital solutions helped enhance operational efficiency for effective management of nationwide customer support and service, including ADHOC calling and SMS services.
    Download Case Study

      Please enable JavaScript in your browser to complete this form.