Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
Download Case Study
Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
Enhancing CX to maintain a 78 – 80% CSAT score for a leading Indian food ordering and delivery platform
Delve into this success story: Discover the impact of Conneqt’s well-strategized solutions in improving productivity, reducing costs, and elevating customer experience.
