Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
Download Case Study
Improving Customer Experience for the largest shopping platform in just 45 days!
Uncover how Conneqt boosted the company’s CSAT score from 34.29% to 81.24% and their NPS score from -0.18 to 67.16 by implementing BI and monitoring Customer Service.
Achieve 92% NPS with Social Media ORM Platform
Facing fragmented customer engagement, a global watch brand needed a unified solution. Conneqt’s Social Media ORM and customer experience strategy enhanced response times and streamlined interactions. Discover how we boosted their NPS from 83% to 92%—download the full case study now!
